Can I send you a money order for the entire amount including shipping?
Yes, we'll fill the order including shipping cost, if any, up to the amount sent. If there's a credit, an immediate refund may be issued or a credit will carry over to the next order. Often times we will also refund excessive shipping costs if our costs end up being significantly lower than what we billed you for.
How long does it take to get my order?
We ship orders within 2 business days of cleared payment. If you use PayPal or Google Checkout we will often times mail same day. On other forms of payment we will mail out once payment is received. As far as shipping times, we are at the mercy of the USPS for delivery. We utilize First Class Shipping for most cosmetics if they are in the weight range. We will also offer other methods of shipment so you can decide how long you want to wait based on how much you want to pay. We prefer not to mail Parcel Post since these shipments can take excessively long times to arrive.
What is the time limit on your Return Policy
We will accept returns on all products that you are unhappy with except for cosmetics. We do not refund for them. If you will contact us we will arrange for your return and refund.
How long do I have to pay?
We expect payment within 3 days for online payments and within 7 days for mailed payment. If you are making payment by mail please let us know when you mail payment so we can expect it and get your product in the mail promptly.
What kind of communication can I expect from you?
We will send an envoice to you as soon as we are notified of your purchase. We will send you notice when your item is shipped and we will send an email within 10-14 days to determine if you have received the item and are satisfied with it and our service. We would appreciate and we welcome your contact with us, please email us if you have any questions, concerns, or suggestions, i.e. "constructive criticism".