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Do I need to pay sales tax?
Can I send you a personal check?
Can I send you a money order for the entire amount including shipping?
How long does it take to get my order?
What is the time limit on your Return Policy
Your prices seem too low, too good to be true, is the merchandise damaged, used or something?
What's your minimum order?
Do you sell the fake famous name brands?
How long do I have to pay?
What kind of communication can I expect from you?
Where are you located and where do you ship?
What do I do if I need more information before I purchase?


Do I need to pay sales tax?
Sales tax will be charged on Texas orders only.

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Can I send you a personal check?
No we don't accept personal checks, please see our payment policy for other accepted methods of payment.

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Can I send you a money order for the entire amount including shipping?
Yes, we'll fill the order including shipping cost, if any, up to the amount sent. If there's a credit, an immediate refund may be issued or a credit will carry over to the next order. Often times we will also refund excessive shipping costs if our costs end up being significantly lower than what we billed you for.

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How long does it take to get my order?
We ship orders within 2 business days of cleared payment. If you use PayPal or Google Checkout we will often times mail same day. On other forms of payment we will mail out once payment is received. As far as shipping times, we are at the mercy of the USPS for delivery. We utilize First Class Shipping for most cosmetics if they are in the weight range. We will also offer other methods of shipment so you can decide how long you want to wait based on how much you want to pay. We prefer not to mail Parcel Post since these shipments can take excessively long times to arrive.

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What is the time limit on your Return Policy
We will accept returns on all products that you are unhappy with except for cosmetics. We do not refund for them. If you will contact us we will arrange for your return and refund.

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Your prices seem too low, too good to be true, is the merchandise damaged, used or something?
No, all of our products come from sources that are able to offer us much lower prices than they can offer the general public. you can be assured everything we sell are new. Many new with tags, or new in boxes. Some may be a past season, but they are not used.

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What's your minimum order?
There is no minimum order. We will also discount shipping when purchasing more than one item. It is our goal to provide reasonable shipping and handling.

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Do you sell the fake famous name brands?
No, all of our products are Authentic, designer products.

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How long do I have to pay?
We expect payment within 3 days for online payments and within 7 days for mailed payment. If you are making payment by mail please let us know when you mail payment so we can expect it and get your product in the mail promptly.

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What kind of communication can I expect from you?
We will send an envoice to you as soon as we are notified of your purchase. We will send you notice when your item is shipped and we will send an email within 10-14 days to determine if you have received the item and are satisfied with it and our service. We would appreciate and we welcome your contact with us, please email us if you have any questions, concerns, or suggestions, i.e. "constructive criticism".

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Where are you located and where do you ship?
We are located in the Dallas Texas suburbs. We ship to all 50 States, Canada and many other countries. Please check our other policies for countries outside U.S.

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What do I do if I need more information before I purchase?
Please feel free to email us and we will answer your questions the same day received. Often times within an hour or two of your question you will have a response from us.

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Last Updated: 23 Apr 2013 13:24:37 PDT home  |  about  |  terms  |  contact
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